Книги на английском языке (Books in English)

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Chronicle of the War. 2014—2020: in 3 vol. Vol. 3. Five years of hybrid war

Дарья Бура, Александр Красовицкий

2022, Фолио, 480 с.

”Chronicle of the War” is a documentary study, a memorial record of the events of 2014—2020 in Ukraine — from the final stage of the Maidan to the present day. The purpose of writing the book was to rethink recent history, to recall the chronology of ...

Цена: 310 грн.

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Complaint Management Excellence: Creating Customer Loyalty through Service Recovery

Сара Кук

2012, Kogan Page, 208 с.

Across the global economy, customers expectations are continually rising but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both ...

Цена: 1066 грн.

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Complete Training : From Recruitment to Retirement

Робин Хойл

2013, Kogan Page, 272 с.

The training and development needs of any workforce vary dramatically between the generations and levels even so far as the style of communication needed to be effective.At the same time training budgets are tighter than ever before and training depa ...

Цена: 941 грн.

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Crescent City #3: House of Flame and Shadow

Сара Маас

2024, Bloomsbury Childrens, 838 с.

Bryce Quinlan never expected to see a world other than Midgard, but now that she has, all she wants is to get back. Everything she loves is in Midgard: her family, her friends, her mate. Stranded in a strange new world, shes going to need all her wit ...

Цена: 1042 грн.

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Cristiano and Leo : The Race to Become the Greatest Football Player of All Time

Джимми Бернс

2018, Pan Macmillan, 368 с.

Whos better: Ronaldo or Messi? Ask any football fan and theyll have an opinion. For the best part of the last decade football has seen a personal rivalry unlike any seen before. Cristiano and Leo. This is their definitive story, from children kicki ...

Цена: 1007 грн.

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Customer Care Excellence: How to Create an Effective Customer Focus

Сара Кук

2011, Kogan Page, 288 с.

You can buy this book in russian translation, book title "Клиент в фокусе. Как поместить интересы клиента в центр внимания вашей организации." With more choice than ever before, customers today have high expectations of products and services. Busines ...

Цена: 888 грн.

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D-Day : The Story of D-Day Through Maps

Ричард Хаппер

2015, Harper Collins, 208 с.

Written by a historian of military cartography, this is a unique insight into D-Day landings 70 years later. Along with the maps, key historical events are described, giving a plotted history the D-Day landings from an expert historian. Starting wi ...

Цена: 945 грн.

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Defence Intelligence of Ukraine. In the air, at sea, on the ground

Артем Шевченко

2023, Yakaboo Publishing, 192 с.

Unique special operations of the Ukrainian military intelligence that took place in 2022–2023 in three natural elements – in the sky, at sea and on the ground – during the resistance to Russian military aggression. How they broke through the sky to ...

Цена: 650 грн.

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Develop Your Assertiveness

Сью Бишоп

2013, Kogan Page, 168 с.

Develop Your Assertiveness offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension ...

Цена: 375 грн.

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Dialogues on Television / Діалоги про телебачення

Юрий Морозов, Наталия Джима

2024, Дух і Літера, 128 с.

Dialogues on Television: Th e 1+1 Story, 1995 to 2008. English for TV Management – це навчальний посібник-білінгва англійською з паралельним перекладом українською для студентів-медійників, менеджерів та продюсерів ТБ. В основу посібника покладено тв ...

Цена: 275 грн.

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Difficult Conversations : How to Discuss What Matters Most

Брюс Паттон, Дуглас Стоун, Шейла Хин

2015, Penguin, 352 с.

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult co ...

Цена: 546 грн.

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Digital Wars : Apple, Google, Microsoft and the Battle for the Internet

Чарльз Артур

2012, Kogan Page, 272 с.

Which of Apple, Google and Microsoft had an office with a "drawer of broken dreams" ---and what (real) objects lay inside it? When did Microsoft have the chance to catch Google in making money from search ---and who vetoed it? Why did Google test 40 ...

Цена: 533 грн.

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Книги на английском языке (Books in English)

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